City Hospital’s August Quality Service Award winner Esther Jackson (center) is pictured receiving her award from Donna Clews (left), vice president of patient care services, and Kathleen Kerstetter (right), medical/surgical nursing director.
Esther Jackson was recently named City Hospital’s Quality Service Award winner for August 2012.
Each month, the hospital’s Service Award Committee selects an employee to receive the Quality Service Award. Jackson, a patient care tech on the medical/surgical unit, was nominated by one of her patients who stated, “She is one of the nicest people I have met, and she went out of her way to help me. Thank you, Esther, for making my stay so great!”
Criteria for selection as a Quality Service Award recipient includes: demonstrating a consistently high level of productivity and quality of work along with a high degree of initiative in performing work responsibilities, displaying exceptional dependability, exhibiting effective relationships with others, displaying a commitment to service and serving the City Hospital community, and meeting the criteria for the WVUH-East mission, vision and values.
Nomination forms for the Quality Service Award are available at locations throughout the City Hospital campus. Anyone who witnesses an employee displaying outstanding service is encouraged to complete and submit a nomination form.
