KOMAX Business Systems of South Charleston, WV, has been honored by Konica Minolta with a 2016 Pro-Tech Service Award, which recognizes Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction. Less than 15 percent of dealerships in the country are awarded this distinction.
“Konica Minolta is committed to assuring the highest performance standards across our organization,” says James Ingrassia, vice president of the solutions support division at Konica Minolta Business Solutions U.S.A. Inc. “The Pro-Tech Service Award represents achievement of Konica Minolta’s highest standards for dealer service and proficiency.”
KOMAX Business Systems, headed by Bob Maxwell, is receiving the award for the first time. The company is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning solutions. To attain the Pro-Tech standard, each element of KOMAX Business Systems’ operation was evaluated and measured, including management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings. This rigid standard is the reason the Pro-Tech Award has become such a powerful symbol of dedication and proficiency.
The Pro-Tech award gives every Konica Minolta customer the distinct advantage of assurance that their Konica Minolta dealers have the skills, the training and the dedication to keep equipment operating at the peak of productivity. To West Virginians who are choosing a technology partner, this is an advantage worth considering.
“This award is a tribute to the dedicated technicians servicing our customers,” says Maxwell. “These fellows and ladies spend an incredible amount of time each year to become better trained and more proficient in their field. We are very proud of them.”
KOMAX Business Systems is a West Virginia-owned and operated Konica Minolta dealership that employs 45 people and has been servicing the area for more than 17 years. To learn about the company, visit www.komaxwv.com.
