September Quality Service Award Recipient Announced at City Hospital

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City Hospital’s September Quality Service Award winner Josh Hobbs (center) is pictured receiving his award from Anthony Zelenka (left), chief administrative officer and Lynette Dalton (right), director of cardiovascular services.

Josh Hobbs was recently named City Hospital’s Quality Service Award winner for September 2012.

Each month, the hospital’s Service Award Committee selects an employee to receive the Quality Service Award. Hobbs, a respiratory therapist, was nominated by one of his co-workers who stated, “During a busy Saturday night, Josh helped me with my very hectic patient load in addition to his own. At the end of our 12-hour shift, he was still smiling. He always meets and exceeds the six criteria for quality service.”

Criteria for selection as a Quality Service Award recipient includes: demonstrating a consistently high level of productivity and quality of work along with a high degree of initiative in performing work responsibilities, displaying exceptional dependability, exhibiting effective relationships with others, displaying a commitment to service and serving the City Hospital community, and meeting the criteria for the WVUH-East mission, vision and values.

Nomination forms for the Quality Service Award are available at locations throughout the City Hospital campus. Anyone who witnesses an employee displaying outstanding service is encouraged to complete and submit a nomination form.

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